Operation Manager
1 week ago
Be part of a leading hair & scalp care brand – drive sales, lead teams, and make an impact
We are looking for a dynamic Operations Manager to oversee the brand's sales and outlet operations. Reporting to the Operations Director, you will play a key role in driving sales growth, leading branch managers, and ensuring an exceptional customer experience.
What You'll Do- Lead and inspire outlet teams to achieve sales KPIs.
- Work with Branch Managers to hit outlet targets and grow revenue.
- Mentor and develop staff to reach their full sales potential.
- Ensure smooth daily operations and uphold service standards.
- Build customer loyalty and resolve service issues effectively.
- Diploma/Degree in Business or related field.
- At least 5 years' experience in sales & operations leadership (retail/wellness/service industry preferred).
- Proven track record in driving sales performance.
- Strong leadership, communication, and problem-solving skills.
- Sales-driven, analytical, and adaptable in a fast-paced environment.
Attractive salary with incentives
Career growth in a leading brand
A dynamic and supportive team environment
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