Operation manager

12 hours ago

Central Region, Singapore AS FOODPALACE PTE. LTD. Full time $60,000 - $80,000 per year

Core Responsibilities

  • Staff Management:Recruit, train, and schedule employees, providing feedback and fostering a positive work environment to maintain high standards of service and performance.
  • Operational Oversight:Ensure the efficient and profitable daily running of the restaurant, coordinating both kitchen and front-of-house activities.
  • Inventory and Cost Control:Monitor food and supply levels, manage inventory, and analyze financial reports to control costs and identify areas for improvement.
  • Customer Satisfaction:Deliver superior customer service, respond to complaints, and work to enhance the overall guest experience.
  • Compliance and Safety:Ensure the restaurant adheres to all health, safety, and sanitation regulations, maintaining a safe and comfortable environment.

Key Skills and Qualifications

  • Leadership and Management: Strong ability to lead, motivate, and manage staff.
  • Communication: Effective communication skills to work with staff, vendors, and customers.
  • Organizational Skills: Multitasking and prioritization abilities to handle various responsibilities effectively.
  • Customer Service: A passion for providing high-quality guest experiences and resolving issues.
  • Financial Acumen: Experience in managing budgets, controlling costs, and analyzing financial reports.
  • Problem-Solving: Proactive problem-solving skills to address challenges and improve operations.

Essential Duties

  • Supervise staff and coordinate shifts.
  • Manage inventory and liaise with suppliers.
  • Ensure food quality, presentation, and safety.
  • Develop and implement operational policies.
  • Track sales, manage payroll, and handle budgets.
  • Address customer feedback and complaints promptly.
  • Restaurant Operations Manager Job Description TemplateManage daily operations, including scheduling,

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