Operations Manager

2 days ago

Central Region, Singapore Coliwoo Property Management Pte Ltd Full time $90,000 - $120,000 per year

Job Responsibilities:

  • Responsible for overall operations management of a portfolio of Coliving and Hotel properties.
  • Lead and supervise all operation staff to ensure daily operations (including front office, housekeeping, property maintenance) is running smoothly and efficiently.
  • Review operations processes and workflow to maximize operational efficiencies.
  • Maintain excellent tenant service standards with effective internal/external service communication and provide great tenant experience at all times.
  • Manage tenant feedback and complaints, and perform service recovery if required
  • Establish strong relationships with all landlords, vendors, and contractors
  • Conduct regular inspections of properties and perform preventive property maintenance promptly to keep the property functioning in good condition.
  • Ensure compliance of safety & building regulations and all other statutory requirements.
  • Manage the CERT team to ensure on-the-ground operations are well coordinated, drill, exercises and trainings are carried out as per schedule.
  • Perform any ad-hoc task as assigned by the management.

Requirements:

  • Degree in Hospitality, Business, Management or equivalent.
  • Minimum 8 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
  • Hospitality experience in Coliving is advantageous.
  • Strong leadership skills, and excellent at navigating in an unstructured environment.
  • Good analytical, organisational and problem-solving skills.
  • Good team player with excellent interpersonal skills.
  • Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group's values.
  • Result driven and able to work in a fast-paced environment.

We regret that only shortlisted candidate will be notified.

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