Network Service support manager

2 days ago

Central Region, Singapore China Unicom (Singapore) Operations Pte Ltd Full time $90,000 - $120,000 per year

Job Summary:

Support cross-border network operations, service quality, and customer issue resolution for telecom services across ASEAN.

Key Responsibilities:

  • Provide responsive technical support and issue resolution for enterprise customers across the ASEAN region.
  • Manage fault escalation and coordinate troubleshooting with internal teams and regional telecom partners.
  • Monitor MVNO and data transmission platforms, ensure operational stability and resolve platform-related incidents.
  • Drive service quality improvements through analysis of network performance and coordination with cooperative operators.
  • Prepare and present network operation reports, track key issues, and propose improvement plans based on data insights.

Requirements:

  • Education: Bachelor's degree or above in Telecommunications, Electronic Engineering, Network Engineering, or related disciplines.

  • Experience:

  • At least 1 year of relevant experience in telecom service operations, NOC support, or customer-facing technical roles.

  • Strong candidates with internships or project-based experience in telecom service delivery will also be considered.

  • Knowledge:

  • Solid understanding of IP networking, transmission systems, and mobile network/MVNO platforms.

  • Familiarity with incident management processes and post-sales technical support.

  • Skills:

  • Excellent communication and coordination abilities.

  • Strong project ownership and accountability mindset.
  • Able to handle high-pressure, time-sensitive service situations with professionalism.

  • Language:

  • Proficient in Mandarin and English (required for coordination with technical support teams based in Mainland China).

Other Information:

  • This is a full-time role based in Singapore.
  • Open to individuals with relevant technical and customer service background in telecommunications.
  • Immediate availability preferred.

  • IT Support Engineer

    2 days ago

    Central Region, Singapore Sakal Network Pte Ltd Full time $40,000 - $80,000 per year

    About the role As an IT Support Engineer at Sakal Network Pte Ltd, you will be responsible for providing comprehensive IT support and troubleshooting to our clients. This is a full-time role based in the Central Region or East Region, offering a dynamic and rewarding opportunity to be part of a growing technology company.What you'll be doingRespond to and...

  • Network Support

    7 days ago

    West Region, Singapore GMP Group HQ Full time $60,000 - $80,000 per year

    Job Description & RequirementsPre-SalesCollaborate with the sales team to assess customer requirements and recommend suitable satellite communication solutions based on vessel size and data usage needs.Design onboard communication networks that integrate seamlessly with the proposed satellite solutions.Carry out the installation and configuration of IT...

  • Network Hardware Support Engineer

    2 days ago

    Central Region, Singapore PERCEPT SOLUTIONS PTE. LTD. Full time $60,000 - $120,000 per year

    We are looking for a Network Hardware Support Engineer with strong hands-on experience in Juniper MX-series routers and EX-series switches. This role focuses on hardware replacement and maintenance activities in a live production environment, ensuring minimal downtime and smooth operations.What You'll Do:Perform hardware replacement activities:Switch...

  • Network Engineer

    13 hours ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $4,000 - $8,000 Per Month**Date Posted** - 17 hours agoAdditional Details **Job ID** - 96636**Job Views** - 43Roles & Responsibilities As a Network Engineer/Network Manager, you will provide on-site and off-site technical support, install, configure, maintain network services...

  • Network Engineer

    2 days ago

    Central Region, Singapore FARRER PARK HOSPITAL PTE. LTD. Full time $90,000 - $120,000 per year

    Key Responsibilities Install, configure, upgrade and administer Alcatel Lucent wired and wireless network AP, controllers and management modules. Manage and administer Peplinks, Radware Network Load Balancers, HP Aruba ClearPass 802.1x authentications. Perform network troubleahooting issue. Identification and resolution, network devices firmware patching,...

  • L2, Network Engineer

    2 days ago

    Central Region, Singapore VIEWQWEST PRIVATE LIMITED Full time $104,000 - $130,878 per year

    We are seeking a skilled Level 2 Network Engineer to join our Managed Services Team, supporting enterprise IT infrastructure with a focus on IT Service Management (ITSM) principles. This role requires strong expertise in troubleshooting, configuring, and maintaining a range of network platforms while leveraging Jira Service Management for ticketing, change...

  • Sales Manager

    2 days ago

    West Region, Singapore General manager Full time $104,000 - $130,878 per year

    Develop and execute the sales strategy for specialty chemical products in assigned territories/markets.Identify and develop new customers, applications, and markets.Manage and grow existing key accounts, ensuring customer satisfaction and retention.Achieve or exceed sales targets, profit margins, and growth objectives.Conduct market research to identify...

  • Network Consultant

    1 week ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $60,000 - $120,000 per year

    ·       Operation and administration;·       Network maintenance;·       Network configuration requirements;·       Network monitoring; and·       Reports requirements;·       Network equipment includes:Routers, Switches, Hubs and Repeaters (Cisco/Alcatel);Firewalls and Intrusion Protection/Detection Systems (Palo...

  • Network Engineer

    2 days ago

    Central Region, Singapore QUESS SINGAPORE Full time $60,000 - $120,000 per year

    Job Title: Network EngineerJob mode: 12 months renewable contractSalary: SGDOnly Singaporeans are required for this role.Roles & Responsibilities:Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed systemWork closely with Team Leader to meet system delivery milestonesProvide technical...

  • Network Engineer

    7 days ago

    Central Region, Singapore Lenovo PCCW Solutions Full time $90,000 - $120,000 per year

    NETWORK ENGINEERJob Responsibility:Possess Good Experience for providing L1 support and Maintenance of critical IT network InfrastructureHands on experience of handling various network and security devices such as Firewall (Checkpoint and Palo Alto ), F5 Load Balancer, Cisco Routers (2800 series), Cisco catalyst switches (3700, 4500 series), Alcatel-Lucent...