Executive / Senior Executive, Sales Support (Ocean Carrier)

4 days ago

Central Region, Singapore OCEAN NETWORK EXPRESS (SINGAPORE) PTE LTD Full time $90,000 - $120,000 per year

About the Role

  • Assist with tender management and agreements for Key account customers (BCO).
  • Ensure consistent service performance levels and strive for improvements when interacting with customers.
  • Able to leverage on the ONE internal system (ONEFORCE) for continuous improvement of service level.
  • Be proactive in coordinating communications with overseas account managers for actions in resolving issues.
  • Ensure timely and accurate updates of all the filing rates and contractual terms in the system for non-Tender, existing contracts and expiring rates.
  • Able to translate customer enquiries into booking data using the internal system.
  • Participate to drive digital adoption and deflection for organizational efficiency.
  • Able to analyze Sales KPI / KAR performance using the internal system.
  • Assist in any other ad-hoc assignments when required.

What we're looking for

  • Candidates must possess at least a Diploma / Degree in Shipping-related disciplines.
  • Minimum 2 years of container shipping operation working experience in a similar field is preferred.
  • Proficient in MS Office skills such as Excel, Word, and PowerPoint applications.
  • Possess interpersonal skills with a high level of integrity and professionalism.
  • Possess strong negotiation and analytical skills.
  • A team player who can work independently.
  • Self-motivated individual who is result-oriented and resilient in a fast-paced environment.

*Only shortlisted candidates will be notified.

About Us

Ocean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide. As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future. We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.

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