Employment Support Specialist

2 weeks ago

Singapore SPD Singapore Full time $40,000 - $80,000 per year

Singapore

Responsibilities

Job Placement

  • Pursue and engage employers towards securing job and internship opportunities for clients in open, supported and/ or sheltered employment.
  • Conduct assessment, job search and liaise with employers on internship and employment issues for clients.
  • Recommend training for clients to improve employability.
  • Co-ordinate job placement process, including workplace assessment, employment negotiation and job task analysis.
  • Provide job coaching including pre-employment preparation, on-the-job training.
  • Maintain up-to-date and accurate clients and employers' information including assessment, pre-placement engagement, job placement and job support records.
  • Engage and update relevant stakeholders to promote and strengthen inclusive hiring.

Programme Reporting and Database Management

  • Update SOP and workflows within the programme as well as with other internal departments to ensure the service delivery to clients is seamless.
  • Conduct data tracking and analysis to measure the team performances based on programme's milestones and outcome indicators
  • Manage employer database and facilitate annual programme audit.
  • Any other duties as assigned by the Programme Head as and when necessary.
Requirements
  • Diploma/Degree holder, preferably in psychology, social work, occupational therapy or related disciplines.
  • At least 2 years' of experience in relationship management, customer service, career coaching or vocational counselling will be an advantage.
  • A strong team player with initiative, adaptable and able to multi-task.
  • Good communication, interpersonal and negotiation skills as well as ability to build rapport with internal and external stakeholders.
  • Resourceful in problem solving and offer viable solutions
  • Possess good analytical and computer skills.

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