Programme Manager
4 days ago
- Adecco is partnering with a public sector agency to search for a Programme Manager (Public Sector), who Responsible for driving and managing IT service continuity and change management projects, ensuring efficient delivery, stakeholder alignment, and data-driven improvements in service performance.
- Role will start off as a 12 months contract assignment.
- Oversee and coordinate issue resolution, change requests, and problem management in collaboration with internal teams and external vendors.
- Lead and execute projects from planning to delivery, ensuring timelines, governance, and service quality are maintained.
- Apply strong analytical and problem-solving abilities to define project scope, develop actionable plans, and implement effective solutions with minimal supervision.
- Collect, interpret, and consolidate data from multiple sources to produce insights that support informed decision-making.
- Identify and drive improvements in service operations and delivery through strategic analysis and innovation.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related discipline
- 3-5 years of relevant experience in IT service continuity and change management.
- Hands-on experience with ServiceNow ITSM and sound knowledge of ITIL v4 best practices (preferred).
- Strong communication, stakeholder engagement, and interpersonal skills.
- Excellent organizational skills with a strong attention to detail and ability to manage multiple priorities.
- Proficiency in data analysis and visualization tools to assess and present service performance outcomes.
Next Step:
- Send your updated resume to
- Email Title: Programme Manager (Public Sector)
- Only shortlisted candidates will be contacted
Lim Jia Yi
EA License Number: 91C2918
Personnel Registration Number: R
Lim Jia Yi
EA License No: 91C2918
Personnel Registration Number: R
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