Programme Executive, Graduate Industry

5 days ago

Central Region, Singapore Accountstaff (EA) Full time $40,000 - $60,000 per year

Job Responsibilities

1.     Programme Administration & Reporting

  • Perform due diligence compliance checks and ensure documentation aligned with programme guidelines and standards through structured review.
  • Leverage on data analytics and analytical thinking to identify discrepancies.
  • Manage inbound enquiries and provide accurate, timely information via email and phone, demonstrating strong written and verbal communication skills.
  • Deliver clear guidance on programme requirements and documentation milestones to both individuals and organisations.
  • Coordinate follow-ups and reminders to ensure all documentation are in good order to achieve the stipulated programme's service levels.
  • Maintain and update programme databases with accuracy, timeliness, and standardisation to support effective decision-making.
  • Assist with the preparation of dashboards and management reporting to both internal and external stakeholders

2.     Stakeholder Collaboration & Communication

  • Engage with internal and external stakeholders, including Workforce Singapore (WSG), to resolve cases effectively and ensure alignment with programme's parameters.
  • Facilitate clear and effective communication through various channels.

3.     Programme Outreach

  • Support the organisation of outreach sessions to generate awareness of the programme.
  • Proactively follow-up with companies who have attended the outreach sessions to increase conversion rates.

4.     Team Collaboration

  • Contribute to team discussions, planning sessions, and problem-solving efforts.
  • Provide feedback and suggestions to improve operational efficiency and customer experiences.

Job RequirementsFunctional & Technical Skills

  • Digital Tools Proficiency: Microsoft Office 360, especially Excel (functions/formulas, VLOOKUP, PivotTables, charts).
  • AI and Data Analytics: Ability to apply data analytics, and leverage on AI tools to enhance productivity and support data-driven decisions.
  • Managing large amounts of documentation and data: Ideally 2 - 3 years of experience.

Communication & Engagement

  • Strong written and verbal communication skills.
  • Effective stakeholder engagement across diverse groups.
  • Confident in presentation and decision-making.

Interpersonal & Soft Skills

  • Team player: Proactive, adaptable, and resourceful.
  • Independent contributor: Capable of delivering outcomes autonomously.
  • Customer service orientation: Customer service-oriented and capable in managing relationships with companies and individuals via calls/face-to-face meetings.
  • Organisational and multitasking abilities

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