IT Sales Account Manager – Software Solutions

2 weeks ago


Singapore INNOVATIQ TECHNOLOGIES PTE. LTD. Full time $90,000 - $120,000 per year

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

  • Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.
  • Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.
  • Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.
  • Lead client engagements from initial qualification through to proposal, negotiation, and closure.
  • Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.
  • Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

  • Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.
  • Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.
  • Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.
  • Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

  • Enterprise Software & IT Services Sales
  • Consultative & Solution Selling Techniques
  • Customer Relationship & Key Account Management
  • IT Managed Services Offering Familiarity (cloud, infrastructure, support)
  • Pre-Sales Engagement & Proposal Development
  • Contract Structuring & Commercial Negotiation
  • Cross-Functional Collaboration
  • Business Needs Analysis & Value Proposition Design
  • Excellent Presentation & Communication Skills

Qualifications:

  • Bachelor's degree in Business, Information Technology, or a related field.
  • 5 years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.
  • Proven ability to manage complex sales cycles and close deals in both public and private sectors.
  • Familiarity with CRM and sales enablement tools for tracking and pipeline management.
  • Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

  • Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).
  • Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.
  • Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.
  • Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.


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