Key Account Manager

2 days ago


Central Region, Singapore ATPI (Singapore) Pte Ltd Full time $80,000 - $120,000 per year

Duties and Responsibilities

  • Maintaining and expanding client relationships through regular client contact and communications with Internal teams
  • Renegotiation of client contracts where necessary and ensuring retention of ATPI's client base
  • Managing the profitability of existing clients
  • Carrying out implementation of new clients won
  • Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis
  • Building good working relationships with the Sales & Operations Managers and their respective teams
  • Maintaining accurate records in company designated database – Microsoft Dynamics
  • Assisting credit control by ensuring clients are paying to contracted terms
  • Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region
  • Any task as delegated by management

Qualifications, Key Skills and Experience

  • Bachelor's degree preferred
  • 5 Years experience in Customer Service and Account Management
  • Fluent in English, Oral and Written
  • Energetic, Analytical, and Customer Focused.
  • Travel Management Company (TMC) Account Management experience preferred but not essential.

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