Assistant Key Account Manager

9 hours ago


Central Region, Singapore Unicharm Malaysia Trading Sdn Bhd Full time $80,000 - $120,000 per year

1. Relationship Management:

o Build and maintain strong, long-lasting relationships with key retailers.

o Understand Unicharm's business goals, challenges, and strategies to provide

tailored solutions that align with their objectives.

o Foster trust and rapport with key retailers and distributor

2. Account Strategy and Planning:

o Develop and implement account strategies to drive business growth and achieve

sales targets.

o Conduct regular business reviews with key retailers to identify opportunities for

further growth and improvement.

o Create and execute retailer's activities plan

o Collaborate with Unicharm internal teams (Marketing, Trade Marketing, Sales Planning, etc.)

3. Sales and Revenue Growth:

o Drive sales by identifying new business opportunities and upselling or cross-

selling products and services.

o Monitor and analyze sales performance and market trends to adjust strategies and

achieve revenue goals.

o Ensuring profitable agreements that align with company goals.

o Prepare and present regular sales reports, forecasts, and retailers' update

4. Problem Solving and Conflict Resolution:

o Act as the main point of escalation for any issues or challenges that arise with key

accounts.

o Resolve customer complaints and concerns in a timely and effective manner.

o Provide proactive solutions and alternative recommendations to clients when

faced with problems or potential risks.

5. Market and Product Knowledge:

o Stay informed about market trends, competitor activities.

o Maintain in-depth knowledge of the Unicharm's products

o Provide feedback to Unicharm Internal on competitor activities.

6. Reporting and Documentation:

o Maintain accurate and up-to-date records of account performance, sales forecasts,

advertising & promotion and budget tracking.

o Taking of Meeting minutes


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