Management Executive
2 weeks ago
Core Duties
- Sales Supervision: Engage retail store teams, provide coaching and supervise their efforts to achieve daily / monthly sales targets.
- Performance Management: Generate and analyse sales reports, identify performance trends / gaps and recommend actions to drive store growth
- Staff Rostering & Operations: Plan and manage retail staff rosters to ensure adequate coverage and operational effectiveness. Respond promptly to any disruptions to the roster.
- Store Upkeep & Image: Maintain standards for product display / visual merchandising, conduct store inspections, ensure store conditions provide a pleasant shopping environment, and oversee store repair / rennovation as well as maintenance of IT / payment system issues.
- Business Development: Source and follow-up on potential sales leads for wholesale and corporate accounts. Collaborate with Marketing and Sales teams to develop and execute store-level initiatives to boost product category sales.
Note: although this role has a 5-day work week that is primarily office-based, it may require providing event set-up support which may occasionally (though not frequently) occur on a weekend / PH due to the event schedule.
Requirements
- 3 years of relevant operational experience -- supervising small teams in a retail or hospitality sector
- Relevant degree / diploma in Retail Studies, Business, Marketing, Hospitality or Event Management
- Familiar with using Microsoft 365 tools, including Excel
- Performance driven, teamwork mindset, interpersonal skills, and able to meet deadlines
- Reliable and proactive in preventing and fixing issues affecting smooth retail operations
Benefits & Perks
- Additional financial incentives - for good performance
- Favourable staff discount
- Travel / HP allowance (if applicable)
- Office conveniently located less than 10 min walk from Tai Seng MRT
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