Sales Operation Manager, Deal Desk(SAAS software)

2 weeks ago

Central Region, Singapore Chainup Pte. Ltd. Full time $120,000 - $150,000 per year

Key Responsibilities

Sales Operations & Salesforce Administration:

·       Serve as the primary Salesforce Administrator, managing system configuration, automation, user roles, permissions, and data integrity.

·       Develop and maintain Salesforce dashboards, reports, and analytics to track pipeline health, sales performance, and quota attainment.

·       Design, implement, and manage sales quotas, ensuring alignment with company growth targets and revenue goals.

·       Administer and manage the sales commission process, ensuring timely and accurate calculations based on compensation structures.

·       Work with Finance to ensure accurate payout calculations and resolve commission disputes.

·       Support forecasting models and sales planning efforts, ensuring data-driven decision-making.

·       Identify and implement process improvements to streamline sales workflows and reduce inefficiencies.

Deal Desk & Compliance:

·       Review and approve deal pricing and contract terms to ensure alignment with company policies.

·       Work closely with Finance and Legal teams to validate contract terms and conditions before deal approvals.

·       Ensure compliance with company pricing policies, discounting structures, and revenue recognition guidelines.

·       Maintain and enforce deal desk policies, including approval workflows, escalation processes, and compliance standards.

Executive Reporting & Board Support:

·       Prepare board decks for Board of Directors meetings, providing key insights on sales performance, revenue trends, quota attainment, and sales efficiency.

·       Collaborate with Finance and Leadership to compile key metrics, forecasts, and strategic insights for executive presentations.

·       Ensure data integrity and consistency in board-level reporting, leveraging Salesforce and other analytics tools.

Key Requirements

  • Proven experience as a Salesforce Administrator, managing system configuration, automation, and data integrity.
  • Strong sales operations knowledge, including quota management, pipeline tracking, and commission processing.
  • Proficiency in Salesforce reporting & analytics for tracking sales performance and revenue trends.
  • Experience in deal desk operations, pricing approvals, contract validation, and compliance.
  • Ability to collaborate with Finance, Legal, and Executive teams on sales planning and reporting.
  • Strong forecasting & process improvement skills to optimize sales workflows.
  • Experience in executive reporting, including board deck preparation and sales insights.
  • High attention to detail and expertise in data accuracy and policy enforcement.
  • Preferred: Experience working with SaaS software companies and subscription-based business models.

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