
Operations Support Engineer
5 days ago
Job Description
We are seeking a highly motivated and detail-oriented Operations Support Engineer (Central Migration) to join our IT operations team. In this role, you will be responsible for supporting, maintaining, and improving client platforms and IT infrastructure while ensuring high service availability and performance standards. You will work closely with internal teams, vendors, and users to troubleshoot issues, manage incidents, and drive service improvements.
Responsibilities:
- Troubleshoot and resolve issues related to client platforms in a timely and effective manner.
- Respond promptly to incidents, conduct investigations, and provide temporary or permanent resolutions.
- Perform service requests related to client systems and platforms.
- Monitor service levels, document system configurations, and provide regular performance reports.
- Participate in the implementation and upgrade of client platforms and systems.
- Coordinate with vendors for hardware replacements and service fulfilment.
- Manage IT assets and maintain accurate asset records.
- Handle user account management including password creation, reset, and deletion.
- Administer local servers to support software distribution and patch management.
- Lead or support client platform implementation and upgrade projects.
- Ensure service levels meet agreed standards; propose and implement corrective actions when necessary.
- Establish and maintain best practices for facility and operations management across project teams.
- Support IT hardware refresh cycles and device replacement activities.
- Participate in device migration initiatives, including scheduling, user communication, and post-migration validation.
Requirements:
- Diploma or Degree in Information Technology, Information Systems, Electrical/Electronics, or a related field.
- Min 3 years of relevant experience in desktop and IT support, especially in Microsoft OS, Office Suite, Outlook, and productivity tools.
- Strong project management and analytical skills, with the ability to manage multiple priorities and deadlines effectively.
- Excellent customer service and interpersonal skills.
- Resourceful, independent, and proactive in addressing challenges.
- Strong communication skills—both written and verbal—with the ability to engage stakeholders at all levels.
- Proven ability to build and maintain positive working relationships with clients, vendors, and internal teams.
- SINGAPOREAN ONLY
-
Network Service support manager
5 days ago
Central Region, Singapore China Unicom (Singapore) Operations Pte Ltd Full time $90,000 - $120,000 per yearJob Summary:Support cross-border network operations, service quality, and customer issue resolution for telecom services across ASEAN.Key Responsibilities:Provide responsive technical support and issue resolution for enterprise customers across the ASEAN region.Manage fault escalation and coordinate troubleshooting with internal teams and regional telecom...
-
International Connectivity Support Specialist
23 hours ago
Central Region, Singapore China Unicom (Singapore) Operations Pte Ltd Full time $90,000 - $120,000 per yearJob SummaryOwn day-to-day support for our cross-border connectivity business (e.g., IPLC/IEPL, IP Transit, data services) across ASEAN. You'll liaise with HQ solution teams, prepare overseas quotations/solutions, coordinate pre-sales and delivery, and keep billing/settlement and procurement flows on track.Key ResponsibilitiesHQ & Regional Liaison: Coordinate...
-
Network Operations Intern
5 days ago
Central Region, Singapore China Unicom (Singapore) Operations Pte Ltd Full time $30,000 - $40,000 per yearJob SummaryWe are seeking a motivated and detail-oriented intern to join our Network Department, where you will gain hands-on experience supporting the foundational operations of our regional telecommunications business. This internship offers exposure to real-world backend processes including network resource tracking, technical documentation, and...
-
IT Support Engineer
5 days ago
Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $25,000 - $30,000 per yearIT Support Engineer (System Maintenance) Location: Changi Airport, Singapore Working Hours: 12-hour Rotating Shift (Day/Night, including weekends & public holidays) Salary: $2,300-$2500/month + Attractive Shift Allowances Employment Type: Full-Time | Immediate Start Eligibility: Singaporeans only Job Overview Join a mission-critical IT operations team...
-
IT Support Engineer
5 days ago
Central Region, Singapore Sakal Network Pte Ltd Full time $40,000 - $80,000 per yearAbout the role As an IT Support Engineer at Sakal Network Pte Ltd, you will be responsible for providing comprehensive IT support and troubleshooting to our clients. This is a full-time role based in the Central Region or East Region, offering a dynamic and rewarding opportunity to be part of a growing technology company.What you'll be doingRespond to and...
-
West Region, Singapore Grundfos IS Support & Operations Centre Phils. Inc. Full time $80,000 - $120,000 per yearSenior Sales Engineer, Commercial Building Service Division, SGWhat is the job about?Handling of sales of assigned business scope within the framework of the strategies and policies of the company to deliver sales target in Commercial Building Service Division. Drive Grundfos' growth and strengthen our influence in the commercial building market in...
-
IT Support Engineer
3 days ago
Central Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $60,000 per yearAbout the Role:We are seeking an enthusiastic IT Support Engineer to provide technical support to government staff. This role involves delivering prompt and effective resolution to IT issues, ensuring smooth daily operations and excellent user experience.Key Responsibilities:Provide onsite IT support across main and off-site locations, focusing on excellent...
-
IT Support Engineer
5 days ago
Central Region, Singapore Alphaeus Pte Ltd Full time $60,000 - $180,000 per yearLocation: CBDJob Type: Yearly renewable contractExperience Level: Mid-Senior LevelJob Description:We are seeking a proactive and experienced IT Support Engineer - Team Lead to join our dynamic team. In this role, you will be responsible for supporting a wide range of IT operations, from desktop support to backend system maintenance across Windows and Apple...
-
IT Support Engineer
5 days ago
Central Region, Singapore Stamford American International School Full time $60,000 - $120,000 per yearThe school now has an exciting opportunity for an IT Support Engineer to join our IT Department. *Applicants are required to submit their application through our Applicant Tracking System (ATS). Kindly copy-paste this link into a browser in order to apply for the vacancy: About the roleThe IT Support Engineer is a highly motivated professional responsible...
-
IT Support Engineer
5 days ago
Central Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $60,000 per yearAbout the Role:We are seeking an enthusiastic IT Support Engineer to provide technical support to government staff. This role involves delivering prompt and effective resolution to IT issues, ensuring smooth daily operations and excellent user experience.Key Responsibilities:Provide onsite IT support across main and off-site locations, focusing on excellent...