IT Support Engineer

2 days ago

Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $25,000 - $30,000 per year

IT Support Engineer (System Maintenance)

Location: Changi Airport, Singapore

Working Hours: 12-hour Rotating Shift (Day/Night, including weekends & public holidays)

Salary: $2,300-$2500/month + Attractive Shift Allowances

Employment Type: Full-Time | Immediate Start

Eligibility: Singaporeans only

Job Overview Join a mission-critical IT operations team .As an IT Support Engineer (System Maintenance), you will be at the frontline of 24/7 IT infrastructure monitoring and support in a high-security environment. This is an excellent opportunity for individuals with foundational IT knowledge to grow their career in infrastructure and system operations.

Key Responsibilities

  • Monitor IT infrastructure and systems from a control room to ensure uptime and performance.
  • Perform routine system health checks and identify early warning signs of issues.
  • Respond promptly to system alerts and carry out first-level troubleshooting.
  • Log and escalate incidents based on established SOPs.
  • Assist in configuration and maintenance of IT hardware (PCs, printers, network devices).
  • Support senior engineers and coordinate with vendors for issue resolution.
  • Maintain accurate records of IT assets and incidents.
  • Follow SOPs and recommend improvements for better system operations.

Requirements

  • Minimum ITE / Higher Nitec in Information Technology, Infocomm, Computer Engineering, or related field.
  • Some IT support/infrastructure exposure preferred (internships, part-time work, or prior roles).
  • Willing to commit to 12-hour rotating shifts, including weekends & public holidays.
  • Responsible, dependable, and able to remain calm in high-pressure situations.
  • Strong interpersonal and communication skills.
  • Immediate or short notice availability is preferred.
  • Singaporeans only.

What We Offer

  • Comprehensive on-the-job training and mentorship by experienced professionals.
  • Hands-on experience with enterprise-grade infrastructure and high-availability systems.
  • Career growth opportunities into roles such as Systems Administrator, Network Engineer, or IT Support Lead.
  • Competitive shift allowances, overtime pay, and performance bonuses.
  • A supportive, team-oriented work environment.

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