Technical Support Engineer

1 day ago


Central Region, Singapore ONE VOGUE PTE. LTD. Full time $3,000 - $4,200 per year

Technical Support Engineer - L1

5 days (Mon-Fri)

Location: Ubi

Basic Salary: $3000 - $3500

Responsibilities:

  • Provide timely technical support and assist customers in troubleshooting issues.
  • Diagnose and resolve Level 1 problems, escalate complex cases (L2) when needed.
  • Follow up with customers to ensure successful issue resolution and satisfaction.
  • Document support cases with detailed actions and solutions.
  • Contribute to knowledge base articles to enhance self-service resources.
  • Administer and support AWS, Azure, and Linux systems, including patching.
  • Monitor system health and respond to alerts proactively.
  • Collaborate with engineering teams to resolve complex technical issues.

Requirements:

  • Familiar with AWS / Azure Cloud Services
  • Knowledge in Linux & Windows operating systems
  • Good teamwork

Click on the Apply Button and we will be reaching out to you.

Randy Lee R | One Vogue Pte Ltd 19C9629



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