Customer Service Executive

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

Job ResponsibilitiesPrepare sales orders, delivery orders, invoices and other necessary documentsAttend to customers queries with prompt and professional serviceEnsure timely execution of customers' ordersCommunicate with customers via various channels.Liaise with internal departments and/or third parties to process order requests from customers.Maintain...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsHandle customer feedback or complaints and follow up to ensure resolutionServe as the first point of contact for customers via phone, email, and in-person...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsAddress customer feedback and ensure timely follow-up until issues are resolvedAct as the primary point of contact for customers via phone, email, and...

**Job Description**: Building customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats. Ability to effectively work with a team. Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to...

The Opportunity: Adecco is partnering with an Italian industrial battery manufacturer and we are looking for a Customer Service Executive to join their business permanently Reporting to the Customer Service Manager, the successful incumbent will handle order processing activities through SAP and liaise with the manufacturing plant, warehouse and forwarders...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Leadership of Customer Service Team:a. Lead, coach and mentor the customer service team to deliver exceptional service standards.b. Oversee team members' capability in managing sales leads effectively.c. Ensure proficiency in generating proposals,...

Job ScopeMaintain efficient operations at the control centre, upholding the highest standards of customer service.Oversee and coordinate daily tasks to ensure a seamless control centre operation.Collaborate with team members to evaluate lapse, rectify, and recommend changes.Efficiently manage and control inventory to meet customer demands.Responsibly handle...

Primary responsibilities:Delivery and maintain client services.Attend to client's enquiry and provide quotations.Specific responsibilities:Provide quotation to clients.Promote and sell serviceP.O. follow-up and update to Job System (if applicable)D.O. issuance (if applicable)Attend to clients' enquiry/request, e.g. phone-in or email clients.Maintain clients'...

The Job:Respond to customer enquiries on product availability and pricing enquiriesProcess all orders received and coordinating of shipments both local and overseasPerform shipment coordination with Freight forwarding agents for Inbound and Outbound LogisticVerify products and pricing accuracy, endorse and acknowledge receipt of ordersData entry of all...