Customer Service Executive

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsAddress customer feedback and ensure timely follow-up until issues are resolvedAct as the primary point of contact for customers via phone, email, and...

**Job Description**: Building customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats. Ability to effectively work with a team. Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Leadership of Customer Service Team:a. Lead, coach and mentor the customer service team to deliver exceptional service standards.b. Oversee team members' capability in managing sales leads effectively.c. Ensure proficiency in generating proposals,...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

**Responsibilities**: - Provide excellent customer services in the retail front office operations including handling of all incoming enquiries and requests from customers and prospective customers, provide good explanation on invoices and account related queries, and retail contracts management. - Implement business strategies, execute business plans and...

Job DescriptionThis is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.Job ScopeCustomer Relations & CommunicationAcquire a...

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...

Process incoming and outgoing customer’s orders - Follow up on customer’s requests and scheduled orders - Liaise with warehouse on picking and packing matters - Generate picking lists and delivery orders for warehouse and transport departments - Response to customer’s complaints - Other ad hoc duties as assigned by the Manager **Job Requirement** -...

Job Description & RequirementsAssist the Manager to integrate management direction into strategy to achieve cost & continuous improvement deliverables in Customer Service & Billing area.Assist to drive & implement changes in internal quality requirements and contractual KPIs set by individual accounts.Respond to customer queries on day-to-day basis.Liaise...