
Internal Sales/Customer Service Executive
2 weeks ago
*Internal Sales & Customer Service*
A Sales & Customer Service Executive performs order processing and fulfilment tasks and analyses customers' needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and promptly responding to customers' requests and queries. The job environment is customer-centric and service-oriented. The individual should be a communicative, attentive and patient team player who can address customers' issues effectively and achieve customer satisfaction.
Job Description
Address customers' requests and queries
Process sales orders, upsell and cross-sell
Analyse customer information and needs to improve customer relationships and experience
Execute order processing and order fulfilment tasks
Gather customer feedback from multiple sources including surveys
Identify risks associated with different approaches to business process change
Implement business process improvement solutions to achieve effectiveness in customer service operations
Maintain the client contact database to ensure it is up to date
Provide feedback and suggestions on how to improve processes
Record customers' requests and follow-up actions in the database system
Support the implementation of appropriate customer service channels and solutions for managing customers' concerns
Requirements
Excellent Customer Service
Good interpersonal and negotiation skills
Outgoing, personable
Diploma or Degree in Business Administration or similar
Work Schedule:
This job has the following work schedule:
5 days / week
Benefits & Perks
This job has the following benefits:
Visa sponsorship
Company equipment
Training & professional development
This job is located in Lavender, Central, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast
Don't miss out an opportunity to advance your career to the next level.
-
Sales & Customer Service
2 weeks ago
Central Region, Singapore Private Advertiser Full time $4,000 - $8,000 per yearA Sales & Customer Service Executive performs order processing and fulfilment tasks and analyses customers' needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and promptly...
-
Customer Service Admin
1 week ago
Central Region, Singapore Richdale International Executive Search Pte Ltd Full time $22,000 - $30,000 per yearRichdale International Executive Search Pte Ltd is hiring a Full time Customer Service Admin role in Bishan, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonExpected salary:...
-
Sales Executive
7 days ago
Central Region, Singapore BTI Executive Search Pte Ltd Full time $104,000 - $130,878 per yearJoin a growing team and take charge of driving sales and marketing activities for a portfolio of plastic-related products. This role offers you the opportunity to build strong customer relationships, explore new business opportunities, and make a measurable impact.Key ResponsibilitiesManage sales and marketing activities for plastic-related products,...
-
Customer Service Executive
2 weeks ago
Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $1,800 - $2,000 per yearCustomer Service Executive(Electronics)5 days, 8.30am- 6pmSalary: S$ 1,800- 2,000Location: EunosCompany industry: Distributor of high-tech electronic and LED componentsJob scope:Work with suppliers to get best quotation and delivery dates.Handle supplier relationship.Update customers on delivery and manage reschedules.Follow on logistics arrangements and...
-
Customer Service Executive
2 weeks ago
Central Region, Singapore Aureus Group Pte Ltd Full time $104,000 - $130,878 per yearMission of the PositionThe primary mission for the Customer Service Executive is to actively support and contribute to the overall success of the Ossia centre under their purview. Working directly with the Centre Manager, the Customer Service Executive plays a pivotal role in executing the established sales strategies and systems. The focus will be on...
-
ASST FUNCTION ROOM SALES EXECUTIVE
2 weeks ago
Central Region, Singapore SAFRA National Service Association Full time $4,000 - $8,000 per yearASST FUNCTION ROOM SALES EXECUTIVE (6 MONTHS CONTRACT)SAFRA Mount FaberWe are seeking a proactive and results-driven Function Room Sales Executive to join our team.This role focuses on overseeing the day-to-day operations of our function rooms, while actively driving sales and marketing initiatives to maximize revenue and usage.Key...
-
Customer Service Executive
2 weeks ago
Central Region, Singapore Profoto Digital Services Pte Ltd Full time $4,500 - $6,000 per yearJoin one of the region's leading retail advertising solutions providersWe're looking for a proactive, detail-oriented Customer Service Executive to be the critical link between our clients, sales, and operations teams.You'll help ensure every order runs smoothly, customer queries are answered professionally, and our service levels remain top-tier — all...
-
Customer Service Executive
4 days ago
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $104,000 - $130,878 per yearAs a Customer Service Executive, you will be the welcoming face of our showroom and the first point of contact for clients. You will play a vital role in guiding them through their journey, ensuring every interaction is professional, informative, and leaves a lasting impression. This role combines customer engagement with operational responsibilities, making...
-
Customer Service Executive
2 weeks ago
Central Region, Singapore STAR CONCORD PTE LTD Full time $4,000 - $6,000 per yearJob DescriptionReview customer inquiries for the company's import and export freight and logistics business scopesPrepare accurate and detailed quotations for customersClarify and negotiate proposals with customers to ensure customer satisfactionReview customer orders to ensure consistency with quotations offeredPrepare and process import and export shipping...
-
Sales Support Coordinator/ Customer Service
7 days ago
Central Region, Singapore STAFFKING PTE LTD Full time $60,000 - $80,000 per yearJob Highlights:Work life BalanceSupportive Team & Positive Work CultureCareer Growth OpportunitiesSales Support CoordinatorJob Scope:Assist sales teams with order processing and coordinationPrepare sales reports and maintain sales dataLiaise with customers and internal departments to ensure smooth order fulfillmentManage sales documentation and...