Customer Service Executive
1 week ago
As a Customer Service Executive, you will be the welcoming face of our showroom and the first point of contact for clients. You will play a vital role in guiding them through their journey, ensuring every interaction is professional, informative, and leaves a lasting impression. This role combines customer engagement with operational responsibilities, making it an exciting opportunity for service-oriented individuals who thrive in fast-paced environments.
We are a global leader in lifestyle solutions, providing innovative and premium products that transform everyday living. With a strong presence across retail and showroom experiences, we are committed to delivering exceptional customer service and tailored solutions to meet diverse client needs.
Key Responsibilities
- Deliver a high level of customer experience in the showroom, ensuring each client feels welcomed and valued.
- Handle client inquiries and requests via face-to-face interactions, phone, and email in a professional and timely manner.
- Maintain and organize the showroom reception area while ensuring store opening/closing processes adhere to SOPs.
- Collaborate with internal teams to resolve customer needs and ensure satisfaction.
- Support reporting tasks, including sales/traffic data, and assist with marketing campaigns and showroom initiatives.
Candidate Requirements
- At least 2 years' experience in a customer-facing role, preferably in retail, hospitality, or showroom environments.
- Strong interpersonal and communication skills with a customer-focused mindset.
- Ability to multi-task, stay organized, and thrive in a fast-paced setting.
- Willing to work shifts and weekends (latest shift ends at 8pm; 40 hours per week).
Next Steps:
Prepare your updated resume, including current salary details (base, incentives, AWS, etc.) and expected package.
Click 'Apply here' or email to Only shortlisted candidates will be contacted.
Zoe Siow
EA License: 91C2918
Personnel Registration Number: R
Zoe Siow
Direct Line:
EA License No: 91C2918
Personnel Registration Number R
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