
Customer Service Executive
22 hours ago
JOB PURPOSE:
Remuneration: $3,500 to $4,500 (commensurate with experience)
5 days work week
Key Requirements:
* A confident and effective team player; able to work independently and under pressure
* Strong communication skills required
* Preparation of necessary paperwork for onboarding of new transactions
* Ensure a positive client experience by following-up and resolving customer service-related issues in an appropriate and timely manner
* Meeting and maintaining high level of frontline service
Key Responsilbilities:
You are required to:
• Reach out to company existing active & non-active client base
• Manage internal customers for order management and attend to their inquiries
• Attend to clients' ad hoc requests and enquiries from various channels including face-to-face, phone, email, or Non face-to-face video conference.
• Actively update clients by sending EDMs
• Introduce new services to existing clients
• Manage and service Client portfolio
• Must be good with technology
What to expect:
• Fast-paced and dynamic environment
• Professional Skill upgrading opportunities (selected)
• Attractive incentives
Job Highlights
* Excellent staff welfare
* Professional Skill upgrading opportunities
* Dynamic working environment
* Hybrid Working Model
Entry Level are welcome to apply
Minimum of 2 or more years of related working experience may be considered for the Senior positions
Company profile
Our client is one of Singapore's longest-established and leading Financial Institutions
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