Customer Service Executive

3 days ago

Central Region, Singapore Profoto Digital Services Pte Ltd Full time $4,500 - $6,000 per year

Join one of the region's leading retail advertising solutions providers

We're looking for a proactive, detail-oriented Customer Service Executive to be the critical link between our clients, sales, and operations teams.

You'll help ensure every order runs smoothly, customer queries are answered professionally, and our service levels remain top-tier — all within a dynamic and fast-growing environment.


What You'll Do:
  • Respond to customer inquiries via calls and email
  • Process sales orders, quotes, and delivery documents
  • Coordinate with logistics for timely delivery and installations
  • Support the sales team with admin, visuals, reports, and planning
  • Assist on ad hoc projects that drive efficiency and customer satisfaction

What You Bring:
  • GCE "N" / "O" Levels or equivalent
  • 1–3 years in customer service, sales support, or order processing
  • Clear, professional communicator (verbal & written)
  • Strong with Microsoft Office and familiar with CRM systems (NAV, SAP, Salesforce, etc.)
  • Great at multitasking, organized, and team-oriented

Why Join Us?
  • Be part of a growing, 80+ strong team in a 26,000 sq. ft. production hub
  • Work across departments and gain exposure to design, print, logistics & digital
  • Contribute to retail projects seen across Singapore and the region
  • Supportive, inclusive culture with room to grow
  • Backed by the trusted Teckwah Group

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