Patient Relations Manager

To organize, design, and carry out the organizational framework and strategy for good patient interactions and a satisfying experience during the course of a patient's stay. - To establish a close friendship and relationship with patients and their families in order to supervise and take responsibility for the communications and patient relations matters of...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...

**Objective / Purpose of the Job** Senior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality...

Patient Relations Executive **Institution**:National Skin Centre **Family Group**:Administration **Roles and Responsibilities**Handles patients’ complaints and correspondence Monthly reports such as feedback on Doctors, MP correspondences, feedback trends Consolidate and submit monthly feedback file Facilitate monthly Service Quality meeting Facilitate...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

If you love to serve and have excellent interpersonal and communication skill, we want you! We are looking for service-oriented and self-motivated team player with an ability to work independently. You will play a vital role in supporting the daily operations of our Specialist Oncology Clinics. - You are responsible for the provision of seamless customer...

**JOB DESCRIPTION**: - Answer phone calls and reply to customer enquiries. - Making appointments and coordinate appointments. - Register patients. - Sending appointment reminders to patients. - Prepare case notes and insurance claim forms. - Handling Corporate and OTAI billing - Ensure billing details are correct. - Handle OTAI claims. - Liaise with OTAI...

Industry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...

You drive Patient Experience journey and continuously work on improving service standards. - Work closely with internal and external stakeholders to resolve service issues and feedback in a timely manner - Identify service gaps and recommend service initiatives and training to improve service standards - Support and participate in Service Quality related...