
Patient Relations Executive
3 days ago
Patient Relations Executive
**Institution**:National Skin Centre
**Family Group**:Administration
**Roles and Responsibilities**Handles patients’ complaints and correspondence
Monthly reports such as feedback on Doctors, MP correspondences, feedback trends
Consolidate and submit monthly feedback file
Facilitate monthly Service Quality meeting
Facilitate Legal and insurance case
Develop and implement Patient Engagement Framework such as internal communication and training
Collates patient's feedback for NSC Quality Service Team Award
Plan and coordinate CSR activities and other corporate activities
Secretariat duties to support the NSC Health Fund Board
- **Job Requirement**Bachelor's Degree
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Effective communication skills in written and spoken English when attending to feedback
Good working attitude and pleasant personality
Able to multi-task, work independently and also be a team player
Proficiency in other languages and dialects will be an advantage
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