
Patient Relations Executive
1 week ago
Job Description:
1. Quality Service Management
- Identify, liaise with stakeholders, propose and facilitate resolution of issues / feedback
- Maintains summary log of feedback (e,g, complaints, suggestions, appeals)
- Compilation of monthly feedback reports
- Organise and facilitate monthly service quality meetings
- Development of service quality agenda and minutes taking
2. Patient Relations and Engagement
- Develop patient engagement framework
- Implement customised proactive preventive training for frontline and medical staff in handling difficult patients
**Requirements**:
- Min. Degree in any discipline with at least 2 - 3 years of relevant working experience
- Prior work experience in healthcare industry will be advantageous
**_People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623 Tel: 69509744 _**
- Lee Yi Yin, Eve_
- EA License Number: 02C4944_
- Registration Number: R1111373_
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