
Patient Relations Executive
1 week ago
Key Responsibilities
- Deliver excellent frontline service to patients, families, and clinical staff.
- Coordinate and confirm operating theatre bookings to ensure smooth scheduling.
- Support patient registration, documentation, and insurance claims submission.
- Generate tax invoices and receipts; maintain accurate records.
- Manage appointment calendars and follow-up visits efficiently.
- Ensure strict confidentiality and compliance with healthcare policies.
- Collaborate closely with clinical teams to optimize patient flow.
- Provide administrative and clerical support as required.
Essential
- GCE "O" Level or Diploma in Business Administration / Healthcare Management.
- Good communication and interpersonal skills with a patient-first mindset.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Willingness to work rotating shifts, including alternate Saturdays.
- Prior experience in a healthcare, surgical, or clinic environment.
- Fast learner, adaptable, and able to work in a dynamic environment.
- Be part of a fast-growing private healthcare group with career growth opportunities.
- Support meaningful clinical work that makes a real difference.
- Structured training provided for long-term development.
- Attractive benefits and convenient locations.
- Positive, team-oriented work culture.
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