Patient Relations Officer

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care. **Duties and Responsibilities** - Reporting to Clinic Operations Manager - Registering and scheduling appointments for patients -...

**Job Description for Patient Relations Executive **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with pleasant voice - Caring, helpful and supportive by nature - Strong...

Responsibilities:Ensure and upkeep the security of all patients, staff and visitorsRespond swiftly to emergencies (abuse, assaults, fire, theft & etc.)Attend to cases of interest tasked by reporting officer / supervisorPerform patrols, sector clocking and special operationsAssist in fire safety, crowd control and perform/coordinate VIP duties when...

The Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and operational work...

The role of a Patient Relations Associate plays a vital role in providing exceptional customer service to our patients and organize appointments and medical documentations to facilitate a smooth running of the clinic, delivering quality care to our patients. **Responsibilities**: - Administer new/ current patient’s registration and medical reports -...

Are you passionate about making a difference in patients' lives through excellent service and teamwork? Join our growing healthcare team as a Business Office Associate, where you'll play a vital role in ensuring smooth daily clinic operations and a positive patient experience.Key ResponsibilitiesDeliver excellent frontline service to patients, families, and...

The role will require your administrative support and participation in programmes related to quality and patient experience to build Quality and Safety at SingHealth Polyclinics. This will involve work areas in data collation and preparation of reports and slides, and support for feedback management. You will perform internal and external liaison function to...

**Job Description: i. Be courteous and exhibit genuine concern for patients and visitors, and always conduct yourself appropriately and professionally. ii. Your primary duties include: - Perform clinic and administrative duties, such as patient registration, payments, booking of appointments, financial counselling, insurance and Medisave claims,...

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

Job Description: 1. Quality Service Management - Identify, liaise with stakeholders, propose and facilitate resolution of issues / feedback - Maintains summary log of feedback (e,g, complaints, suggestions, appeals) - Compilation of monthly feedback reports - Organise and facilitate monthly service quality meetings - Development of service quality agenda and...