Patient Relation Executive

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

You drive Patient Experience journey and continuously work on improving service standards. - Work closely with internal and external stakeholders to resolve service issues and feedback in a timely manner - Identify service gaps and recommend service initiatives and training to improve service standards - Support and participate in Service Quality related...

**Duties and Responsibilities**: - To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. - To register patients, either for appointment or walk-in treatment. - Upon completion of treatment, to discharge patients by dispensing medication, collecting accurate payment and scheduling of next appointments. - To...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...

-Family Group: Administration**MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and submit to Manager for approval. - Write...

Institution: Khoo Teck Puat Hospital - Family Group: Administration **MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and...

**Job Description**: - Attend to patients needs in a calm and courteous manner. - Handle new clients/patients’ inquiries and provide prompt responses and assistance. - Promote positive relations with all individuals who come in contact. - Maintain confidentiality of all patient information and pertinent health screening data - Work cohesively with other...

**Objective / Purpose of the Job** Senior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality...

If you love to serve and have excellent interpersonal and communication skill, we want you! We are looking for service-oriented and self-motivated team player with an ability to work independently. You will play a vital role in supporting the daily operations of our Specialist Oncology Clinics. - You are responsible for the provision of seamless customer...

Industry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...