Assistant Patient Relations Executive

1 week ago


Singapore Q & M DENTAL CENTRE PTE. LTD. Full time

**Duties and Responsibilities**:

- To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.
- To register patients, either for appointment or walk-in treatment.
- Upon completion of treatment, to discharge patients by dispensing medication, collecting accurate payment and scheduling of next appointments.
- To collect payment accurately, either by cash, nets, cheques or credit cards.
- To enter every treatment fees and sales of oral care products into the computer accurately.
- To print receipts/tax invoices and medical certificate from the computer.
- To assist patients with their dental appointments (appointment bookings/ rescheduling)
- To maintain the cleanliness and neatness of the clinic at all times.
- To check and receive delivery of dental supplies from Approved Vendor.
- To pack dental supplies and medications received in the prescribed manner.
- To carry out any other reasonable duties and responsibilities as and when assigned

**Job Requirements**:

- At least 2 years of related experience in the relevant field and industry
- Degree in any discipline from reputable universities
- Proficient in English and Mandarin
- Good Communication and Interpersonal skills
- Able to work shifts and weekends / Public Holidays



  • Singapore SINGAPORE CENTRE FOR MEDICAL IMAGING PTE. LTD. Full time

    **Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...


  • Singapore DP Dental Full time

    **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...


  • Singapore DP Dental Full time

    **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...


  • Singapore ANG MO KIO - THYE HUA KWAN HOSPITAL LTD. Full time

    You drive Patient Experience journey and continuously work on improving service standards. - Work closely with internal and external stakeholders to resolve service issues and feedback in a timely manner - Identify service gaps and recommend service initiatives and training to improve service standards - Support and participate in Service Quality related...


  • Singapore HEALTHWAY MEDICAL ENTERPRISES PTE LTD Full time

    **Job Description**: - Attend to patients needs in a calm and courteous manner. - Handle new clients/patients’ inquiries and provide prompt responses and assistance. - Promote positive relations with all individuals who come in contact. - Maintain confidentiality of all patient information and pertinent health screening data - Work cohesively with other...


  • Singapore TUCKER MEDICAL PTE. LTD. Full time

    **Objective / Purpose of the Job** Senior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality...


  • Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...


  • Singapore National Cancer Centre Singapore Full time

    If you love to serve and have excellent interpersonal and communication skill, we want you! We are looking for service-oriented and self-motivated team player with an ability to work independently. You will play a vital role in supporting the daily operations of our Specialist Oncology Clinics. - You are responsible for the provision of seamless customer...


  • Singapore Yishun Community Hospital Full time

    Institution: Khoo Teck Puat Hospital - Family Group: Administration **MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and...


  • Singapore Khoo Teck Puat Hospital Full time

    -Family Group: Administration**MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and submit to Manager for approval. - Write...