Executive, Patient Relations Services

Institution: Khoo Teck Puat Hospital - Family Group: Administration **MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and...

You drive Patient Experience journey and continuously work on improving service standards. - Work closely with internal and external stakeholders to resolve service issues and feedback in a timely manner - Identify service gaps and recommend service initiatives and training to improve service standards - Support and participate in Service Quality related...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**About the Company ** At Advanced Dental, we are committed to providing our patients with dental care catered to each of their unique needs. Since the establishment of our first clinic in 1986, we have grown to over 20 clinics across Singapore. Today, we are one of the fasting growing practices in Singapore and are proud to be able to provide a full...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...

Our esteemed client from healthcare industry is looking for Patient Service Executive. **Responsibilities**: - Handle patient registration - Appointment booking/ rescheduling - Perform cashiering duties - Assist doctor in consultant room such as face cleansing, facial treatments, body treatment and etc - Attend to enquiries from patients - Maintain stock...

Our esteemed client from healthcare industry is looking for Patient Service Executive. **Responsibilities**: - Handle patient registration - Appointment booking/ rescheduling - Perform cashiering duties - Assist doctor in consultant room - Attend to enquiries from patients - Maintain stock inventory **Requirements**: - Min NITEC/ Diploma in any field -...

This is a fantastic opportunity to join an energetic and thriving team at our outpatient clinic located in CBD area. Do you find great satisfaction in delighting patients with patient-centred care, value teamwork and a positive culture? If so, this might be the role for you. **Responsibilities**: - Participate in the development and implementation of new...

Institution: Khoo Teck Puat Hospital- Family Group: AncillaryThe Patient Service Associate Executive is responsible for providing assistance to patients which includes (but not limited to) reception duties, registration, admissions, payment collections and other administrative duties in the Emergency Department. To ensure Patient's information are...