Patient Relation Executive

15 hours ago


Singapore DP Dental Full time

**Job Requirements**:

- Pleasant personality and positive attitude
- Excellent communication and interpersonal skills
- Active listening skills
- Able to explain things in a friendly and professional manner
- Good telephone etiquette with a pleasant voice
- Caring, helpful and supportive by nature
- Strong sense of responsibility and ability to do what it takes
- Meticulous, systematic and well-organized
- Proactive, flexible, versatile, adaptive to change with a can-do attitude
- IT savvy / Good computer knowledge
- Ability to set priorities and multitask well in a fast paced environment
- Excellent command in English and Mandarin to liaise with English and Mandarin speaking patients
- Able to commit to **4 days** of variable shift work (with **3 rest days** per week)
- Minimum Diploma / Bachelor Degree in any discipline

**Responsibilities**:

- Be a keen and resourceful learner to understand more about dental knowledge to be able to explain dental treatment procedures and oral home care instruction to our patients
- Wow patients with service excellence
- Manage appointments and schedule for all clinicians
- Be our brand ambassador and build good relationships with patients
- Make follow up calls and handle treatment coordinating work
- Provide clinicians and patients administrative support
- Educate patients on our dental philosophy and treatment
- Use Patient Management System and office software efficiently (training will be provided)
- Come up with new ideas and proposals for improvement projects
- Actively take part in enhancing the overall patient service experience
- Initiate or participate in improvement projects to increase work efficiency and productivity

Work Remotely
- No

**Salary**: $2,500.00 - $4,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Schedule:

- Day shift
- Flexible hours

Supplemental Pay:

- Performance bonus



  • Singapore National Skin Centre(S) Pte Ltd Full time

    Patient Relations Executive **Institution**:National Skin Centre **Family Group**:Administration **Roles and Responsibilities**Handles patients’ complaints and correspondence Monthly reports such as feedback on Doctors, MP correspondences, feedback trends Consolidate and submit monthly feedback file Facilitate monthly Service Quality meeting Facilitate...


  • Singapore DP DENTAL PTE. LTD. Full time

    **Job Description for Patient Relations Executive **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with pleasant voice - Caring, helpful and supportive by nature - Strong...


  • Singapore Healthway Medical Enterprises Full time $4,000 - $6,000 per year

    **Job Description**: - Attend to patients needs in a calm and courteous manner. - Handle new clients/patients' inquiries and provide prompt responses and assistance. - Promote positive relations with all individuals who come in contact. - Maintain confidentiality of all patient information and pertinent health screening data - Work cohesively with other...


  • Singapore People Profilers Full time

    Job Description: 1. Quality Service Management - Identify, liaise with stakeholders, propose and facilitate resolution of issues / feedback - Maintains summary log of feedback (e,g, complaints, suggestions, appeals) - Compilation of monthly feedback reports - Organise and facilitate monthly service quality meetings - Development of service quality agenda and...


  • Singapore HEALTHWAY MEDICAL GROUP PTE LTD Full time

    Job Description Attend to patients needs in a calm and courteous manner. Handle new clients/patients' inquiries and provide prompt responses and assistance Promote positive relations with all individuals who come in contact Maintain confidentiality of all patient information and pertinent health screening data Work cohesively with other departments and...


  • Singapore Healthway Medical Group Full time $4,000 - $6,000 per year

    Job Description Attend to patients needs in a calm and courteous manner. Handle new clients/patients' inquiries and provide prompt responses and assistance Promote positive relations with all individuals who come in contact Maintain confidentiality of all patient information and pertinent health screening data Work cohesively with other...


  • Singapore DP Dental Full time

    **Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...


  • Singapore beBeecustomerService Full time

    Job Title: Patient Relations Associate The role of the Patient Relations Associate is to provide exceptional service to patients, ensuring a positive experience throughout their interaction with our organization.


  • Singapore SingHealth Polyclinics Full time

    The role will require your administrative support and participation in programmes related to quality and patient experience to build Quality and Safety at SingHealth Polyclinics. This will involve work areas in data collation and preparation of reports and slides, and support for feedback management. You will perform internal and external liaison function to...


  • Singapore beBeeExceptional Full time $4,000 - $6,000

    Job Title:Patient Relations Associate">The role of the Patient Relations Associate is to provide exceptional service to patients, ensuring a positive experience throughout their interaction with our organization.">We are looking for a highly motivated and detail-oriented individual who can effectively communicate with patients and families to resolve...