Patient Relation Officer #51856

Industry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...

**JOB DESCRIPTION**: - Answer phone calls and reply to customer enquiries. - Making appointments and coordinate appointments. - Register patients. - Sending appointment reminders to patients. - Prepare case notes and insurance claim forms. - Handling Corporate and OTAI billing - Ensure billing details are correct. - Handle OTAI claims. - Liaise with OTAI...

Patient Relations Executive **Institution**:National Skin Centre **Family Group**:Administration **Roles and Responsibilities**Handles patients’ complaints and correspondence Monthly reports such as feedback on Doctors, MP correspondences, feedback trends Consolidate and submit monthly feedback file Facilitate monthly Service Quality meeting Facilitate...

-Family Group: AdministrationPosition: Senior/ Executive, Patient Relations Office Department: Operations & Support Services To handle feedback cases received from patients, caregivers and members of the public. **Responsibilities**: - Follow up with feedback provider to ensure appropriate resolution is provided to complete the interaction process within...

Responsibilities:Ensure and upkeep the security of all patients, staff and visitorsRespond swiftly to emergencies (abuse, assaults, fire, theft & etc.)Attend to cases of interest tasked by reporting officer / supervisorPerform patrols, sector clocking and special operationsAssist in fire safety, crowd control and perform/coordinate VIP duties when...

Responsibilities: Ensure and upkeep the security of all patients, staff and visitors Respond swiftly to emergencies (abuse, assaults, fire, theft & etc.) Attend to cases of interest tasked by reporting officer / supervisor Perform patrols, sector clocking and special operations Assist in fire safety, crowd control and perform/coordinate VIP duties...

The Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and operational work...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...