
Patient Relations Officer
3 days ago
**JOB DESCRIPTION**:
- Answer phone calls and reply to customer enquiries.
- Making appointments and coordinate appointments.
- Register patients.
- Sending appointment reminders to patients.
- Prepare case notes and insurance claim forms.
- Handling Corporate and OTAI billing
- Ensure billing details are correct.
- Handle OTAI claims.
- Liaise with OTAI for Letter of Guarantee (LOG).
- Liaise with specialist clinics, hospitals, laboratories & radiology for billing.
- Ensure to follow up outstanding payment from corporate, OTAI & self-payment patients.
- Maintain clinic facilities.
- Training the new administrative / reception staff.
- Perform any other duties as assigned by the Management.
**REQUIREMENTS**:
- 5.5 work week
- Fresh / Entry level welcome
-
Patient Relations Officer
3 days ago
Singapore SINGAPORE CENTRE FOR MEDICAL IMAGING PTE. LTD. Full time**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...
-
Patient Relation Officer #51856
5 days ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...
-
Patient Relation Officer #51856
1 week ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...
-
Patient Relations Executive
1 week ago
Singapore National Skin Centre(S) Pte Ltd Full timePatient Relations Executive **Institution**:National Skin Centre **Family Group**:Administration **Roles and Responsibilities**Handles patients’ complaints and correspondence Monthly reports such as feedback on Doctors, MP correspondences, feedback trends Consolidate and submit monthly feedback file Facilitate monthly Service Quality meeting Facilitate...
-
Senior/executive (Patient Relations Office)
1 week ago
Singapore Institute of Mental Health Full time-Family Group: AdministrationPosition: Senior/ Executive, Patient Relations Office Department: Operations & Support Services To handle feedback cases received from patients, caregivers and members of the public. **Responsibilities**: - Follow up with feedback provider to ensure appropriate resolution is provided to complete the interaction process within...
-
Senior / Patient Relations Officer (Security)
2 weeks ago
Singapore Changi General Hospital Full time $4,000 - $6,000 per yearResponsibilities:Ensure and upkeep the security of all patients, staff and visitorsRespond swiftly to emergencies (abuse, assaults, fire, theft & etc.)Attend to cases of interest tasked by reporting officer / supervisorPerform patrols, sector clocking and special operationsAssist in fire safety, crowd control and perform/coordinate VIP duties when...
-
Senior / Patient Relations Officer (Security)
4 hours ago
Singapore Changi General Hospital Full timeResponsibilities: Ensure and upkeep the security of all patients, staff and visitors Respond swiftly to emergencies (abuse, assaults, fire, theft & etc.) Attend to cases of interest tasked by reporting officer / supervisor Perform patrols, sector clocking and special operations Assist in fire safety, crowd control and perform/coordinate VIP duties...
-
Patient Relationship Officer
1 week ago
Singapore SINGAPORE MEDICAL GROUP LIMITED Full timeThe Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and operational work...
-
Patient Relation Executive
5 days ago
Singapore DP Dental Full time**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...
-
Patient Relation Executive
12 hours ago
Singapore DP Dental Full time**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...