customer service advisor

2 days ago


Jurong West, Singapore Hwee Jan (S) Pte Ltd Full time $40,000 - $53,000 per year
  • Schedule appointments, manage the workflow with technicians and the parts department

· Escalating the problem to the supervisor, in charge, or team

· Follow up proactively with the customer to update them on the vehicle status

· Resolves customer complaints promptly and effectively to maintain high satisfaction

· Provide excellent customer care, warmly welcoming customers with a positive attitude.

· Nitec in related course of study with at least 2 years of relevant experience in automotive field.

· Computer literate & proficient in Microsoft office & excel

· Flexible , friendly , helpful nature & team Player


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