Customer Service

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Jurong** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsAddress customer feedback and ensure timely follow-up until issues are resolvedAct as the primary point of contact for customers via phone, email, and...

**Responsibilities** - Attend to inbound calls and provides customer service to the public: - Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters. - Receives and processes order requests. - Coordinate with respective departments to ensure delivery completion - Making outbound calls...

**Primary Objectives**: - To ensure optimum advice and customer care quality for Service customers. **Responsibilities**: - To carry out service advice at the car together with the customer at the appointed location; fault diagnosis (if appropriate, together with a diagnosis specialist). - To organise test drives to ensure correct diagnosis by a Service...

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, transportation, freight forwarding,...

Industry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current and new...

Industry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic up to $3,000 + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

**Job Summary**: **Key Responsibilities**: - Lead and manage offshore CSO teams, ensuring high performance and team engagement - Monitor daily operations to ensure service level targets are met across all customer channels - Handle escalations and customer complaints efficiently, aiming for resolution and improved satisfaction - Utilize IT systems to...

Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Jurong Green Community Centre**. **We welcome you to join us, and will offer you**: - A Happy,...