Service Advisor

6 days ago


NorthEast Region, Singapore BAN HOCK HIN PTE LTD Full time $104,000 - $130,878 per year

Benefits:


• Opportunities for career growth and professional development.


• Performance-based bonuses


• Yearly appraisal for promotion and increment


• Positive company culture – open and transparent communication, diversity and inclusion

Job Description


• Perform test ride (bike)


• Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.


• Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs


• Communicate with customers regarding service timelines, updates, and any additional repairs or maintenance needed


• Generate quotations, invoices and process payments accurately


• Follow up with customers after service completion to ensure satisfaction and address any additional needs.


• Any other duties as assigned by Manager

Job Requirements:


• Excellent communication and interpersonal skills


• Customer-focused attitude with a commitment to delivering exceptional service


• Minimum class 2A license with 1 year riding experience


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