IT Service Desk Engineer

2 days ago


Central Region, Singapore Alphaeus Pte Ltd Full time

Location: Central

Working Hours: 12-hour rotating Day/ Night Shift (2 days work, 2 days off)


Job Highlights:

  • First-level IT support via phone & email
  • Rotating shift schedule (2 days on, 2 days off)
  • Competitive salary with shift allowances
  • Stable 1-year renewable contract
  • Join a well-established IT environment

Responsibilities:

  • Provide First Call Resolution (FCR) support through phone and email
  • Respond promptly to incoming support requests
  • Perform Level 1 troubleshooting and escalate issues as needed
  • Track, manage, and update users on incident status
  • Maintain case ownership from start to closure
  • Record accurate and detailed incident reports
  • Prioritise and classify incidents effectively
  • Alert Team Lead on unusual incident trends or spikes

Requirements:

  • Minimum Nitec in IT or related discipline
  • At least 1 year of experience in Service Desk, Desktop Support, or End-User IT Support
  • Familiar with: Windows OS, Active Directory (user account management), Microsoft Outlook, Mobile device troubleshooting
  • Strong communication, customer service, and problem-solving skills


  • East Region, Singapore Alphaeus Pte Ltd Full time $3,000 - $4,000 per year

    IT Service Desk EngineerLocation: EastEmployment Type: Contract (12 months, renewable)Working Hours: Monday to Friday, 8.5-hour shiftsMonthly Rotating Shifts:Day Shift: 1:00 PM – 10:30 PMNight Shift: 10:30 PM – 8:00 AMWe are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution support via phone and email....


  • Central Region, Singapore NCS Pte Ltd Full time $80,000 - $120,000 per year

    NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...


  • East Region, Singapore Alphaeus Pte Ltd Full time $35,000 - $45,000 per year

    Job Overview:As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues Responsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be...


  • Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...


  • East Region, Singapore PERSOL Full time $40,000 - $80,000 per year

    *Do note:Monday to Sunday with 2 days off in a weekThe off can be a weekday + weekend. There is 1 full weekend off in a monthShift work and weekend duty requiredResponsibilitiesService Desk Agent is responsible for providing assistance to end users with technical issues and service requests.As the first point of contact, they help users resolve problems...

  • Service Desk

    2 days ago


    East Region, Singapore Elitez Pte Ltd Full time $40,000 - $60,000 per year

    Service Desk & Infrastructure Engineer (with systems & firewall experience)Working Hours: 9:00 AM – 6:00 PM, Monday to Friday (5-days workweek)Location: Roaming based on request. (Singapore)Salary: $2,600 - $5,000 per monthProbation Period: 6 months (can be shortened based on performance) Core ResponsibilitiesProvide Tier 1–2 support via service desk...


  • East Region, Singapore TTI Electronics Asia Pte Ltd Full time $60,000 - $120,000 per year

    The Service Desk Supervisor to oversee daily IT support operations and ensure efficient resolution of user issues. The ideal candidate will bring hands-on technical expertise, strong leadership, and the ability to mentor a team in delivering excellent service to our users.Responsibilities :Supervise and guide the Service Desk team in providing first-level...


  • East Region, Singapore Alphaeus Pte Ltd Full time $26,000 - $31,000 per year

    IT Service Desk EngineerLocation: EastEmployment Type: Contract (12 months, renewable)Working Hours: Monday to Friday, 8.5-hour shiftsShifts:Day Shift: 1:00 PM – 10:30 PMNight Shift: 10:30 PM – 8:00 AMWe are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution support via phone and email. You will handle...


  • Central Region, Singapore Private Advertiser Full time $35,000 - $45,000 per year

    Job Description – Retail Associate / Front Desk OfficerPosition OverviewWe are seeking a customer-oriented and professional Retail Associate / Front Desk Officer to be the first point of contact for customers. The role involves managing customer enquiries, handling transactions, resolving issues, and ensuring a positive customer experience at all times.Key...


  • Changi, East Region, Singapore TTI, Inc. - Asia Full time $90,000 - $120,000 per year

    The Service Desk Supervisor to oversee daily IT support operations and ensure efficient resolution of user issues. The ideal candidate will bring hands-on technical expertise and delivering excellent service to our users.Responsibilities :Supervise and guide the Service Desk team in providing first-level support to end users.Monitor, prioritize, and assign...