Up to 3,000/month

4 days ago

Central Region, Singapore CGP Personnel Full time $33,600 - $36,000 per year
About the Role

Join our dynamic IT Service Desk team and be the first point of contact for technical support in a fast-paced environment. You'll play a key role in ensuring smooth IT operations by diagnosing and resolving system issues, supporting end-users, and maintaining service excellence.

Location: Chua Chu Kang / Paya Lebar

Employment Type: 1-Year Contract

Working Hours: Rotating shifts between 7:30 AM – 9:00 PM (5 days/week, including weekends & public holidays)

Availability: Immediate or 1 Month

Clearance: Security Clearance Cat 2a & Background Check required

Key Responsibilities
  • Provide first-level support for laptop/desktop and Microsoft system-related issues.
  • Troubleshoot and resolve incidents promptly and professionally.
  • Handle service requests, incidents, and inquiries via phone, chat, or email.
  • Document all cases accurately within the ticketing system.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Deliver excellent customer service to all end-users.
What We're Looking For

Minimum 1 years of experience as a Service Desk Agent

Strong troubleshooting skills in laptop/desktop issues

Good understanding of Microsoft OS, Microsoft 365, and Microsoft Office applications

Excellent communication and customer service skills

Willingness to work rotating shifts (not 12-hour shifts)

Team player with a proactive and positive attitude

Why Join Us
  • Competitive monthly pay ($2800 – $3,000)
  • 14 days of annual leave
  • Opportunity to work in a leading tech-driven organization

You may submit your application below or send us an email directly quoting the job title to

We regret to inform that only shortlisted candidates will be informed.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

Timothy Sauh

Cornerstone Global Partners Pte Ltd

EA License: 19C9859

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