IT Service Desk Engineer
14 hours ago
IT Service Desk Engineer
Location: East
Employment Type: Contract (12 months, renewable)
Working Hours: Monday to Friday, 8.5-hour shifts
Shifts:
- Day Shift: 1:00 PM – 10:30 PM
- Night Shift: 10:30 PM – 8:00 AM
We are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution support via phone and email. You will handle technical issues, perform initial troubleshooting, and ensure timely resolution or escalation of incidents.
Responsibilities:
- Provide First Call Resolution (FCR) support through phone and email
- Ensure timely response to incoming calls and emails
- Perform Level 1 troubleshooting and escalate issues as per SOPs
- Submit timely updates to customers on the status of reported issues
- Maintain ownership of cases and follow through until closure
- Record accurate and complete incident details
- Handle incident classification and prioritization
- Monitor and track progress of incidents, providing regular status updates
- Alert Team Lead of unusual spikes in specific incident types
Requirements:
- Minimum Nitec in IT or related field
- At least 1 year of experience in End-User Support, Desktop Support, or Technical Service Desk
- Working knowledge of: Windows Operating Systems, Active Directory (account administration), Microsoft Outlook, Mobile device support
- Strong communication and problem-solving skills
- Singaporean only
What We Offer:
- Competitive basic salary up to $3,100 (based on experience)
- Shift allowances
- Stable, renewable 12-month contract
- Work in a well-established IT environment
-
IT Service Desk Engineer
2 weeks ago
East Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $80,000 per yearJob Overview:As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues Responsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be...
-
IT Service desk Engineer
2 days ago
East Region, Singapore Alphaeus Pte Ltd Full time $35,000 - $45,000 per yearJob Overview:As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues Responsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be...
-
Service Desk Engineer
14 hours ago
Central Region, Singapore ST Engineering Cloud & Data Centre Solutions Pte Ltd Full time $60,000 - $120,000 per yearAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace,...
-
IT Help Desk Engineer + Shift Allowance
4 days ago
East Region, Singapore 538fa678-99b3-4570-a11e-1e418d92e3ac Full time $3,100 per yearIT Service Desk EngineerLocation: EastWorking Hours: Monday to Friday, 8.5-hour shiftsShifts:Day Shift: 1:00 PM – 10:30 PMNight Shift: 10:30 PM – 8:00 AMWe are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution support via phone and email. You will handle technical issues, perform initial...
-
Service Desk
3 days ago
North-East Singapore PERSOLKELLY Full timeService Desk **Duration: 1 year** **Working Hours: 8.30am - 6pm, Monday - Friday** **Location: Serangoon** **Salary: max $3500 **Service Desk duties and responsibilities: **Daily statistics gathering and reporting - **Daily change statistics (Corin & Tower)**: - **Aging and Outstanding S3 & S4 Incident Tickets (Tower)**: - **Ticket Summary & Follow-up...
-
Front Desk
2 weeks ago
East Region, Singapore STAFFKING PTE LTD Full time $3,000 - $3,500 per yearSalary:Front Desk : Up to $3,500 (Commensurate based on experiences)Customer Service / Call Centre : Up to $3000 (Commensurate based on experiences) Working Days: 5 Days Work Week Locations: East & West (Multiple openings) Benefits:5-Day Work Week (Work-life balance)Annual Performance BonusFriendly and Supportive Team EnvironmentCareer Growth Opportunities...
-
IT Analyst
1 day ago
Jurong East, Singapore QuidelOrtho Full time**The Opportunity**: QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers...
-
IT Helpdesk Engineer
1 week ago
East Region, Singapore Alphaeus Pte Ltd Full time $30,000 - $60,000 per yearService Desk EngineerLocation: EastEmployment Type: Contract (12 months, renewable)2 types of shift arrangement:5 days Core rotating shifts (8.5 hours, day shift & night shift)12 hours shifts (Rotation of 2 days' work and 2 days' restJob Description:We are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution...
-
IT Help desk
2 weeks ago
Central Region, Singapore Alphaeus Pte Ltd Full time $30,000 - $45,000 per yearJob Overview:As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues Responsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be...
-
East Region, Singapore STAFFKING PTE LTD Full time $30,000 - $42,000 per yearSummary Benefit :Basic Salary up to $2500 - $35005 Days work, Office hoursLocation: EastResponsibility :Answer phone calls and handle general enquiriesWelcome and check in customers upon arrival, and inform the relevant Sales ExecutiveMaintain the showroom's cleanliness, tidiness, and overall presentationEnsure all display vehicles are clean and in good...