Telemarketing / Call Centre / Logistics Customer Service - 5days | Up 3000
18 hours ago
Position: Telemarketing / Call Centre Customer Service / Logistics Customer Service
Location: East Singapore
Salary: $2500 - $3,000
Work Arrangement: 5 Days / Office Hours
Job Highlights:
- Competitive basic salary
- Exposure to customer service in logistics and telemarketing environment
- Supportive team culture with training provided
Responsibilities:
Telemarketing/ Call Centre Customer Service
- Conduct outbound calls to potential and existing clients to promote company products/services
- Follow up on leads and inquiries, converting them into sales or service appointments
- Maintain accurate records of calls and client interactions in the CRM system
- Coordinate with internal teams to provide timely information and follow-ups
- Meet individual and team telemarketing targets
Logistics Customer Service
- Assist customers with shipment tracking, delivery updates, and logistics inquiries
- Coordinate with internal logistics, operations, and sales teams to ensure timely delivery
- Maintain accurate records of customer interactions and shipment details in CRM/SAP
- Resolve customer complaints and provide timely follow-up
- Support the sales and operations team with administrative and documentation tasks
Requirements:
- Diploma / NITEC / Certificate in any discipline
- Prior experience in customer service, call centre, telemarketing, or logistics support preferred
- Good communication and interpersonal skills
- Able to work independently and handle multiple tasks simultaneously
- Positive attitude, patient, and customer-oriented
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
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