Telesales Agent
1 week ago
Key Responsibilities
- Make outbound calls to prospects, database contacts, and members to promote services and schedule orientations.
- Clearly explain company's offerings and guide potential guests toward suitable programs or sessions.
- Provide courteous and professional customer service over the phone and in person when needed.
- Confirm bookings, follow up on leads, and maintain accurate records of calls and conversion results.
- Collaborate closely with the sales and front-of-house teams to ensure seamless guest onboarding.
- Consistently meet or exceed weekly and monthly targets.
Requirements
- Minimum 1 year of experience in telemarketing, call centre, or customer service roles.
- Prior experience in hospitality or spa settings is advantageous
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