Bank Customer Service Call Centre
2 days ago
The Opportunity
- This is an exciting opportunity for a Call Centre Associate to join their team
- This will start off as a 1 year contract
The Job
- Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- Ensure accuracy and compliant for all customers' requests
- Successfully cross-buy the Bank's products and services
- Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
- Flexibility in work deployment when business needs arise
The Talent
- Fluency in English with excellent communication skills.
- Open to rotational shifts (morning/afternoon) - 5 days work week
- Disciplined, mature and able to multi-task independently under pressure.
- Service-oriented with strong interest in developing a customer-focused career.
- Pleasant personality and able to work effectively in a team.
- Prior customer service experience (either frontend or backend)
- Prior call centre experience is an advantage but not a must
Next Steps
- Drop your resume and contact us to follow-up, or send your resume to
- Email Topic: Apply Call Centre Associate
- Only shortlisted candidates will be contacted
Amos Tan Jun Han
EA Licence Number: 91C2918
Personnel Registration Number: R
-
Banking Call Centre Customer Service
5 days ago
East Region, Singapore PERSOL Full time $30,000 - $60,000 per yearContract: 12 months subject to renewal/extension/conversion3-month training provided in East location (Transport provided)Working location: East or West (Choose preferred)5 working days per week (4 weekdays & 1 weekend)PM Shift available (Any 8h between 1pm to midnight)Additional allowance for shift work: $1000Job responsibilitiesDeliver personalized service...
-
Call Centre Customer Service Agent
1 week ago
Central Singapore SIBLINGS ASIA PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,200 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 141636**Job Views** - 1Roles & Responsibilities My client is looking out for**:Call Centre Customer Service Agents Manage customer disputes and issues in a positive manner Interacts...
-
Customer Service Call Centre
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,100 - $3,000 Per Month **Date Posted** 45 minutes ago Additional Details **Job ID** 61535 **Job Views** 1 **Job Description**: Roles & Responsibilities Japan MNC Company looking for customer service at call centre. Shift is allowed to choose. Training and certificate...
-
Customer Service Officer
2 days ago
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $3,500 - $4,500 per yearThe OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...
-
Call Centre Customer Service Officer
2 days ago
East Region, Singapore PERSOL Full time $30,000 - $60,000 per year5-day work week (4 weekdays 1 weekend)Basic salary plus allowance3 months of training provided before startingJob responsibilitiesDeliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient mannerAbility to understand customers' needs and provide appropriate solutions and...
-
Contract Customer Service Agent
4 days ago
Central Singapore PERSOLKELLY Full timeA customer service call center is a department where a team of agents handle inbound and outbound phone calls from customers. It is a cloud-based software solution that enables effective management of incoming and outgoing communication, including routing and reporting. **Responsibilities**: - Explaining products and services to customers and prospective...
-
Customer Care Officer
1 week ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full time**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...
-
Call Centre Executive
4 days ago
Central Region, Singapore Healthway Medical Group Full time $30,000 - $45,000 per yearPosition OverviewWe are seeking a dedicated Call Centre Executive to support Healthway Medical Group's Executive Health Screening (EHS) and Medical Concierge services.This role is remote (based in Malaysia) and requires excellent communication skills, strong attention to detail, and the ability to manage patient enquiries with professionalism and...
-
East Region, Singapore STAFFKING PTE LTD Full time $2,500 - $3,000 per yearPosition: Telemarketing / Call Centre Customer Service / Logistics Customer ServiceLocation: East SingaporeSalary: $2500 - $3,000Work Arrangement: 5 Days / Office HoursJob Highlights:Competitive basic salaryExposure to customer service in logistics and telemarketing environmentSupportive team culture with training providedResponsibilities:Telemarketing/ Call...
-
Supervisor, Call Centre Operations
6 days ago
Central Singapore Oracare Group Pte. Ltd. Full timeSupervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...