Call Centre Customer Service Officer
2 days ago
- 5-day work week (4 weekdays 1 weekend)
- Basic salary plus allowance
- 3 months of training provided before starting
Job responsibilities
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner
- Ability to understand customers' needs and provide appropriate solutions and attention
- Consistently deliver quality service to our customers to achieve total customer satisfaction
- Solicit customers feedback and identify problem trends for improvement actions
Requirements:
- More than 1 year of experience in call center roles
- Good verbal and communication skills
- Able to work night shifts
- Banking experience preferred
Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
RCB No E
EA License No. 01C4394
EA Registration No. R Chong Mun Yee)
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