Banking Call Centre Customer Service
2 days ago
- Contract: 12 months subject to renewal/extension/conversion
- 3-month training provided in East location (Transport provided)
- Working location: East or West (Choose preferred)
- 5 working days per week (4 weekdays & 1 weekend)
- PM Shift available (Any 8h between 1pm to midnight)
- Additional allowance for shift work: $1000
Job responsibilities
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner
- Ability to understand customers' needs and provide appropriate solutions and attention
- Consistently deliver quality service to our customers to achieve total customer satisfaction
- Solicit customers feedback and identify problem trends for improvement actions
Job requirements:
- 5+ years as a customer service representative in any industry welcome
- Call Centre experience welcome
Kindly note that only shortlisted candidates will be contacted.
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PERSOL Singapore Pte Ltd
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