Banking Call Centre Customer Service

2 days ago


East Region, Singapore PERSOL Full time $30,000 - $60,000 per year
  • Contract: 12 months subject to renewal/extension/conversion
  • 3-month training provided in East location (Transport provided)
  • Working location: East or West (Choose preferred)
  • 5 working days per week (4 weekdays & 1 weekend)
  • PM Shift available (Any 8h between 1pm to midnight)
  • Additional allowance for shift work: $1000

Job responsibilities

  • Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Consistently deliver quality service to our customers to achieve total customer satisfaction
  • Solicit customers feedback and identify problem trends for improvement actions

Job requirements:

  • 5+ years as a customer service representative in any industry welcome
  • Call Centre experience welcome

Kindly note that only shortlisted candidates will be contacted.

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PERSOL Singapore Pte Ltd

RCB No E

EA License No. 01C4394

EA Registration No. R Chong Mun Yee)



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