Call Centre Business Process Operations Lead

As a Call Centre & Reservations Agent, you'll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Assisting hotel guests in making hotel reservations, modifying or cancelling room bookingsProcessing hotel...

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

Job Responsibilities· Responsible for daily operations of Call Centre and Customer Care Department.· Provide information to patients/policyholders/agents and brokers in relation to their benefits and coverage.· Assist with appointment booking and scheduling for our Specialist and panel clinics· Able to manage multi-media communications· Speaks and...

Position OverviewWe are seeking a dedicated Call Centre Executive to support Healthway Medical Group's Executive Health Screening (EHS) and Medical Concierge services.This role is remote (based in Malaysia) and requires excellent communication skills, strong attention to detail, and the ability to manage patient enquiries with professionalism and...

Join a leading 3PL international company as a Call Centre Team Lead and path the way for a dynamic customer support teamPerks:+ AWS & variable bonus.+ Flexible shift work hours.+ 5 day work week.+ RESUME BOOSTER, leadership position for career advancement.Key Responsibilities:+ Supervise customer service reps in delivering friendly and reliable service to...

*Award-Winning Customer Service*Promising Career Progression*Training provided and continuous support from superior*Great banking career opportunity*5 days work week - 4 weekdays 1 weekend*Must be open to night shifts and must be flexible* *Attractive Allowances*-first 3 months training(office hours) before going into night shiftWe are partnering with one of...

Position: Telemarketing / Call Centre Customer Service / Logistics Customer ServiceLocation: East SingaporeSalary: $2500 - $3,000Work Arrangement: 5 Days / Office HoursJob Highlights:Competitive basic salaryExposure to customer service in logistics and telemarketing environmentSupportive team culture with training providedResponsibilities:Telemarketing/ Call...

Roles & ResponsibilitiesWe are looking for a highly dedicated and professional Call Centre Executive to join our medical group. As the first point of contact for patients and clients, you will play a crucial role in delivering exceptional service with a personal touch. Your main responsibilities will include handling phone calls and WhatsApp messages,...

**Job description** - Reports to Contact Centre Team Lead - Handle customer service hotline and provide the first level of support from multiple Channels - Resolve customer queries efficiently and escalate problems/issues promptly. - Follow Standard operating procedures closely. - Work as a team and ensure that the contact center service level is...

5 days, office hoursReputable organizationCompetitive remuneration packageAs a Customer Support Associate, Call Centre, you will be responsible for the following duties:Handle inbound and outbound calls professionally and efficiently.Respond to patient enquiries and provide accurate information or assistance.Share service-related details and guide callers on...