Call Centre Agent

1 week ago

Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $60,000 - $80,000 per year

Call Centre Agent (Medical Interpreter) (WFH, Perm Night Shift)

  • Permanent Night Shift 8 hours per shift
  • Working hours starting between 7pm to 3am
  • Permanent Work From Home arrangement
  • Salary up to $ 5,000 per month

Job Description

  • Facilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate effectively.
  • Handle on-demand telephone or video calls, providing consecutive interpretation between the source and the target tongue.
  • Quickly and accurately process spoken information while maintaining cultural sensitivity, professionalism, and courtesy.
  • Apply appropriate industry-specific terminology and demonstrate familiarity with standard procedures across various sectors.
  • Interpret conversations ranging from simple to complex topics in fields such as healthcare, government, insurance, finance, utilities, travel, emergency services (911), law enforcement, legal proceedings, and general business.

Requirements

  • Qualification Minimum GCE O levels and above
  • Demonstrates good listening, memory, and note-taking abilities to ensure high accuracy in interpretation.
  • Maintains focus and neutrality during conversations, remaining objective and detached from the dialogue.
  • Quickly builds trust and credibility with clients through professional conduct and clear communication.
  • Follows client instructions precisely and consistently throughout the interpretation process.
  • Explains cultural nuances when necessary to prevent misunderstandings, with client approval.
  • Fully equipped to work remotely on a permanent basis.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

Nicholas Heng Zhe Xuan, Consultant

Personal Reg No: R

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

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