Call Centre Temp Staff

Roles & Responsibilities Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Temp Staff - Receptionist3 months contractDhoby Ghaut MRTPart-time5 days per week (Across Monday - Sunday)Shifts: 9am - 4pm or 3.00pm - 9.30pm• Front desk reception duties• Support the launch of a new Clubhouse• Perform ad-hoc tasks as assigned by the supervisorTo apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the...

National Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

3x Temp Staff Needed Location: Bukit Batok BTO Estate Dates: 30 Aug - 29 Sep (Monday to Friday) Timing: 10am-5.30pm **Salary**: $12/hr Job description: - Pair the smart aircon with Singtel fibre services - Share Singtel Home services plans and exclusive offer - Register customer's interests through an eForm - Provide basic customer handling for...

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities: 1. Operations Management: - Oversee the day-to-day operations of the airport transfer and limousine services. - Develop and implement operational policies, procedures, and standards to ensure efficient and...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...