Inbound Customer Service, Team Lead

22 hours ago


East Region, Singapore AlwaysHired Pte. Ltd. Full time $40,000 per year

Client is a Call Centre

Work Location EAST side - Comes with Transport

2 years Contract employment with 2 months of completion bonus.

Inbound Customer Service, Team Lead

  • Basic salary: up to $4000
  • 8am to 5.30pm (5 days work including weekends)

Job Scope:

  • Staffing and Leave Management.
  • Call Management.
  • Escalation Management.
  • Policy Knowledge.
  • Stakeholder Coordination.
  • Issue and case escalation.
  • CRM Case Management.
  • Testing and Quality Assurance.

Job Requirement:

  • Minimum Diploma holder in any field.
  • Proven experience in telemarketing, call centre / BPO environment.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Edward Tan Yiek

Registration Number: R

AlwaysHired Pte Ltd

EA Licence No: 24C2293


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