Inbound Customer Service, Team Lead

Benefits:Fast career progressionGross up to $3,500+OT+Shift allowanceGood bonusDescription:Plan, supervise, and execute daily inbound & outbound admin/operations activities to meet KPIs.Allocate resources, resolve operational issues, and maintain accurate records.Train, supervise, and ensure team compliance with HSE, security, 5S, quality, and system...

As our Inbound Sales Executive, you'll be the first point of contact for homeowners exploring zip blind solutions via mainly WhatsApp Chat. Your role is to convert incoming enquiries into appointments and eventually sales.Handle inbound enquiries from WhatsApp, calls, and other channels.Provide cost estimates to prospects based on floor plan and...

About the roleWe are seeking a Customer Service Advisor to join our dynamic call centre team serving a leading client in the banking sector. In this full-time role based in the Singapore Central Region, you will be responsible for providing exceptional customer service and support to our clients' customers through a range of communication channels.Training...

Job Description & RequirementsWe are looking for a team leader to lead a team of IT Desktop and Helpdesk Engineers. He/She will assist the supervisor in overseeing operations on-site. Location at Science Park.Description of roleAssist supervisor in overseeing operations including staffing, scheduling and performance management.On-site team lead to ensure...

Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

The Job:Respond to customer enquiries on product availability and pricing enquiriesProcess all orders received and coordinating of shipments both local and overseasPerform shipment coordination with Freight forwarding agents for Inbound and Outbound LogisticVerify products and pricing accuracy, endorse and acknowledge receipt of ordersData entry of all...

Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer**: - Working Location: Penjuru Road - Working Hours: 5.5 days (Mon to Fri, 9 am - 6 pm; Sat 9 am - 1 pm// 5.25 days after probation) - Salary Package**:Up to $3,000 + Allowance + OT + AWS + Variable Bonus**: - Duration: Permanent Role **Key...

Job Description & RequirementsTribecar is the leading station-based car-sharing operator in Singapore.Members of the service use their smartphone to gain access to Tribecar's rental cars that are parked at over 450+ convenient locations (i.e. right beside MRTs) in Singapore. The service is accessible 24 by 7 with no minimum booking length.This on-demand...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

Job PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...