Inbound Customer Service, Team Lead

Location: East RegionWorking hours:-· Mondays to Fridays: 0830hrs to 1800hrs· Alternate Saturdays: 0830hrs to 1230hrsJob Description:Aftersales Customer ServiceDay-to-day customer service operations, providing guidance, performance feedback, and direct support to ensure compliance and service excellence.Customer satisfaction management· Support and work...

As our Inbound Sales Executive, you'll be the first point of contact for homeowners exploring zip blind solutions via mainly WhatsApp Chat. Your role is to convert incoming enquiries into appointments and eventually sales.Handle inbound enquiries from WhatsApp, calls, and other channels.Provide cost estimates to prospects based on floor plan and...

Locations: East / West Salary & Benefits:Basic $2,500 - $30005 Days Work WeekAttractive company benefits Key Responsibilities:Handle inbound and outbound calls, emails, and enquiries professionallyCoordinate with internal departments to follow up on customer requests and issuesProvide accurate product/service information to customersRecord and update...

Benefits:Fast career progressionGross up to $3,500+OT+Shift allowanceGood bonusDescription:Plan, supervise, and execute daily inbound & outbound admin/operations activities to meet KPIs.Allocate resources, resolve operational issues, and maintain accurate records.Train, supervise, and ensure team compliance with HSE, security, 5S, quality, and system...

Job Role: Call Centre Supervisor    We are seeking an experienced and skilled Call Centre Supervisor to lead our team. The ideal candidate will have a proven track record of managing teams, handling customer complaints, and providing administrative support.• Responsibilities:     • Manage the performance of call centre agents    • Handle...

About the role Join the dynamic team at AJ Global Logistics Pte Ltd. as a Customer Service Executive (Freight Forwarding). In this full-time position, you will play a crucial role in providing exceptional customer service and operations support to our clients locally and globally. With a focus on the Freight/Cargo Forwarding industry, you will be...

MAIN DUTIES AND RESPONSIBILITIES:Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team.Record all feedback and incidents reported to Command Centre onto the Daily Report.Check and monitor the smooth running of all automated car parks.Escalate abnormalities and system error detected to...

Job descriptionResponsible for inbound and outbound cargo data into the systemPrepare delivery orders, goods receipt notes, and stock reportsCoordinate with warehouse team on daily transactions and discrepanciesHandle customer inquiries and provide updates on cargo statusMaintain accurate filing of documentsAble to work in a fast paced environmentSupport...

Job Description· To manage the CS team, and performing the roles of the CS during peak hours & absence of any CS.· Responsible for providing day-to-day customers services queries and request via phone and email.· Able to communicate complex questions in a relatable and understandable manner.· Ensure that customer service transactions and inquiries are...

Manage regular travel company daily operationsArrange tour transportation, accommodationHandle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer supportResponsible for handling in bound calls in a professional and efficient mannerInteracts with local travel agents and oversea travel agents.Follows...