Customer Service Assistant

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.We are urgently looking for an office based Customer Service Assistant to join our team. This role is 100% remote work.The ideal candidate should have a...

Job DescriptionsTo lead and manage Customer Service Team.To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management).To manage and initiate contract renewal negotiation for existing customers.To initiate discussion with existing customers to explore for new business opportunities, expansion and value-added service.To...

SCOPE:This position is responsible for overseeing daily office operations and providing administrative and customer service support to APAC Customer Service team. The role requires coordination across departments, ensuring operational efficiency, regulatory compliance and high-quality customer interactions.REPORTING RELATIONSHIP:This role reports to the...

Responsibilities:Assisting Drivers with delivery, collection chitBuild and maintain good rapport with customers through understanding their requirements and needs.Using phone and email to communicate and manage customer's inquiriesWork with operations team to fulfil client request, instructions and rectify issuesPlanning and Coordination with internal...

ResponsibilitiesEnquiry Handling: Log customer enquiries and service requests in ERP/CRM under supervision.Job Order Support: Generate basic job orders and assist in preparing daily schedules.Documentation Support: Collect and file service reports, photos, and completion documents.Customer Contact: Follow up on sign-offs or clarifications with guidance.Data...

Job descriptionsProvide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners.Submitting quotes, tracking orders, solving customer issues and providing information about products.Monitor, Review pending Inbound, Outbound, Cross Trade shipment orders and specific customer requests to ensure...

Job ScopeMaintain efficient operations at the control centre, upholding the highest standards of customer service.Oversee and coordinate daily tasks to ensure a seamless control centre operation.Collaborate with team members to evaluate lapse, rectify, and recommend changes.Efficiently manage and control inventory to meet customer demands.Responsibly handle...

Customer Service Duties:Handle inbound calls, emails, and messages to assist customers with inquiries.Provide accurate product information and pricing details.Address and resolve customer complaints in a professional manner.Maintain excellent customer relationships to drive repeat business.Assist Sales Director in sales enquriesRequirements:Minimum 1 year of...

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

Responsibilities:Collaborate with internal teams (operations, warehouse, transport) to ensure prompt delivery and address customer needs.Oversee shipment tracking, booking requests, and manage documentation.Address and resolve customer complaints effectively, escalating complex issues when needed.Cultivate and maintain strong relationships with customers to...