customer service

ResponsibilitiesEnquiry Handling: Log customer enquiries and service requests in ERP/CRM under supervision.Job Order Support: Generate basic job orders and assist in preparing daily schedules.Documentation Support: Collect and file service reports, photos, and completion documents.Customer Contact: Follow up on sign-offs or clarifications with guidance.Data...

Join us as a Customer Service OfficerTraining provided5-day work week (Mon - Fri, office hours)KPI IncentivesJurong EastJob Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.Identify...

Job ResponsibilitiesPrepare sales orders, delivery orders, invoices and other necessary documentsAttend to customers queries with prompt and professional serviceEnsure timely execution of customers' ordersCommunicate with customers via various channels.Liaise with internal departments and/or third parties to process order requests from customers.Maintain...

Responsibilities:Collaborate with internal teams (operations, warehouse, transport) to ensure prompt delivery and address customer needs.Oversee shipment tracking, booking requests, and manage documentation.Address and resolve customer complaints effectively, escalating complex issues when needed.Cultivate and maintain strong relationships with customers to...

Dear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at Choa Chu Kang (Keat Hong CC).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide friendly and...

Summary:Basic Salary + AllowanceWest / Central LocationCareer Growth OpportunitiesEntry level is welcomeResponsibilities:Receptionist:Attend to walk-in guests and handle incoming calls professionallyAssist with appointment scheduling and front desk administrationMaintain proper filing and documentation of visitor recordsSupport administrative tasks and...

Temp Customer Service Officer (4-Month Contract) Location: West Region Work Schedule: Office hours / 5 days week About the Role:Love helping people and making their day better? Here's your chanceJoin a friendly and vibrant team where you'll be the go-to person for handling enquiries, assisting customers, and ensuring everything runs smoothly — with lots...

About the CompanyOur client is a well-established international group with diversified operations across the Asia-Pacific region. The Singapore site serves as a key logistics and distribution hub, supporting the movement of high-quality industrial products to regional markets.This role is responsible for delivering exceptional customer service by managing...

DUTIES & RESPONSIBILITIESLead the Customer Service team to achieve higher standard of service to all customers.Serving needs of all existing customers.Pre-sales role prospecting, presenting and closing deals.Resolve problems and handle complaints in a timely manner.Perform and report on sales performance analytics.Propose innovative solutions and ideas to...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...